Gambling should always be a form of entertainment — not a way to make money, escape problems or manage stress. Basamt is committed to giving every player the tools, information and support they need to stay in control and play responsibly.
If gambling is causing you harm: You can request immediate self-exclusion from your account at any time by emailing [email protected] — write "SELF-EXCLUSION REQUEST" in the subject line for priority handling.
Responsible gambling means making informed, considered decisions about whether and how to gamble — treating it as entertainment you can afford and choosing to stop when it stops being enjoyable. It's not about never gambling; it's about understanding the risks and keeping control.
At Basamt, responsible gambling is central to everything we publish. Whether you're checking cricket odds for a PSL match in Lahore or reading about live casino products, our content consistently reinforces the same message: gambling outcomes are never guaranteed, the house always has a statistical edge, and chasing losses almost always makes things worse.
For Pakistani players, there is an additional layer of importance here. Pakistan's Prevention of Gambling Act, 1977 restricts gambling activity, and we never claim that online gambling is legal in Pakistan. Players who choose to participate in any online gambling platform do so on their own responsibility and must comply with applicable local laws. Basamt provides information — not a licence to gamble.
Key Principle: If you can't afford to lose the money, don't bet it. Every gambling session should start with a pre-set limit — and you should be genuinely comfortable losing that full amount before placing a single bet.
Every player on a responsible gambling platform has access to a range of tools designed to help maintain control. Here's what to look for and how to use them.
Set a maximum amount you can deposit into your account over a daily, weekly or monthly period. Once your limit is reached, no further deposits are accepted until the next period begins. This is one of the most effective tools for keeping spending in check — particularly useful when PSL season tempts higher-than-usual betting activity.
A loss limit automatically stops your account from accepting further bets once you have lost a pre-set amount within a given time frame. Unlike deposit limits, loss limits track net losses in real time and provide a hard stop that removes the temptation to chase losses further. This is especially relevant when live betting during high-stakes ICC tournament matches.
Session timers alert you when you have been logged in and active for a pre-set duration. You can set alerts at 30 minutes, 1 hour, 2 hours or any interval that suits you. When the alert fires, the platform will prompt you to review your session and decide whether to continue. Taking regular breaks is consistently linked to more controlled, enjoyable gambling.
A cool-off period temporarily suspends your account for a short period — typically 24 hours, 48 hours, one week or one month — during which you cannot log in or access gambling features. Unlike full self-exclusion, a cool-off is reversible after the period expires, making it useful when you feel you need a break but are not seeking a permanent solution.
Reality check notifications pop up at intervals you choose, showing you how long you have been playing and what your net result is for the session. These notifications are designed to interrupt the automatic nature of gambling and remind you of the passage of time. Research consistently shows that players significantly underestimate how long they have been playing without these prompts.
Self-exclusion is the most powerful tool available. It allows you to completely block your access to the platform for a minimum period — typically six months, one year or permanently. Once active, a self-exclusion cannot be easily reversed before the period expires. If you believe gambling is causing serious harm, self-exclusion is strongly recommended and will be processed as a priority by our support team.
Requesting self-exclusion through Basamt is straightforward. You do not need to explain or justify your reasons — your request will be processed without question and with full respect for your privacy. Here is exactly what to do:
Write an email to [email protected] (plain text address — not a clickable link). Use "SELF-EXCLUSION REQUEST" as your subject line to ensure priority routing to our player safety team.
Provide your registered username and the email address associated with your account. This helps us locate and process your account quickly without requiring a login.
State the duration you are requesting — 6 months, 1 year, 3 years or permanent exclusion. If unsure, our support team will discuss the most appropriate option with you.
Our player safety team will process your request and send a confirmation email within 24 hours. Your account will be suspended immediately upon confirmation. All marketing communications will be stopped simultaneously.
Your exclusion record is retained even if you attempt to re-register under a different email. We maintain exclusion records as a safeguard, not a punishment. When the exclusion period ends, a mandatory reflection period applies before access is reinstated.
Best for players who need a brief break after a difficult session. Reversible once the period expires. No justification required. Useful during high-pressure events like ICC T20 finals or PSL play-offs when betting impulses can escalate quickly.
The standard minimum self-exclusion period. Strongly recommended for anyone who has identified patterns of problematic gambling. Cannot be reversed before expiry. Provides time to engage with support resources and rebuild healthy financial habits.
For players who recognise a serious gambling problem and want meaningful distance from the platform. Extended exclusions significantly improve outcomes for people addressing gambling-related financial or relationship harm.
For more sustained recovery. Three years provides substantial time to address gambling-related challenges thoroughly, with multiple checkpoints and the genuine opportunity to rebuild. Recommended alongside professional support resources.
Permanent closure of the account with no path to reinstatement. Appropriate for players who know that gambling should not be part of their life at any future point. Permanent exclusion records are maintained indefinitely to prevent re-registration.
⛔ During any self-exclusion period: Do not attempt to open a new account. Doing so violates our Terms & Conditions and will result in immediate permanent closure of all associated accounts. If you need support during this period, contact us by email and we will help direct you to appropriate resources.
The following questions are adapted from internationally recognised problem gambling screening frameworks. Answer them honestly — they are for your reflection only and are not submitted or recorded.
Reflect on your gambling activity over the past 12 months and consider whether any of the following statements apply to you:
Have you bet more money than you could comfortably afford to lose?
Have you needed to gamble with larger amounts of money to get the same level of excitement?
When you have lost money gambling, have you returned another day to try to win it back?
Have you borrowed money or sold anything to fund gambling?
Have you felt guilty or anxious about the way you gamble or what happens when you gamble?
Has gambling caused financial difficulties for you or your household?
Have you hidden your gambling activity or gambling losses from your family or close friends?
Do you gamble as a way to escape from stress, anxiety, depression or other personal difficulties?
Have you tried to cut down or stop gambling and found that you could not?
If you answered "Yes" to any of these questions, it may be a sign that gambling is becoming more than entertainment for you. This does not mean you have a serious problem — but it does mean it is worth taking a closer look. Review the player protection tools above, consider using a cool-off period and, if needed, reach out to our support team or one of the resources listed in the section below.
The following internationally recognised organisations provide confidential support for people affected by gambling-related harm. All information below is provided as text only — contact details should be verified independently by the user.
One of the leading UK-based responsible gambling support organisations. GamCare provides a 24/7 helpline, online chat and free counselling for individuals and families affected by gambling harm. Website: gamcare.org.uk (text reference only).
An international fellowship for individuals who share a desire to stop gambling. Meetings and resources are available globally, including in several South Asian countries. ga.org (text reference only). Support through peer experience and shared recovery.
A free, global online service offering information and support to problem gamblers and affected family members. Provides live chat, forums, a self-help programme and referral to local services. gamblingtherapy.org (text reference only).
Provides free information, advice and support to help people make informed decisions about gambling. Operates the National Gambling Helpline in the UK. begambleaware.org (text reference only). Resources available online 24/7.
Support group for family members, friends and partners of compulsive gamblers. Recognises that gambling harm extends beyond the individual and provides structured peer support for those close to the problem. gam-anon.org (text reference only).
For users in Pakistan seeking mental health support related to compulsive behaviour, the Umang helpline (0317-4288665 — text reference, verify independently) provides confidential support in Urdu and English. Local psychiatrists and counsellors can also provide one-to-one support in cities including Karachi, Lahore and Islamabad.
Basamt's Position: We provide the above resources as informational text only. We are not affiliated with, endorsed by or partnered with any of the organisations listed. Website addresses and contact details should be independently verified by the user. Availability of services may vary by location and language.
The Basamt platform is strictly for adults aged 18 or older — or the higher minimum age required by the operator's licensing jurisdiction. There are no exceptions. Gambling at any age below this threshold is prohibited, and we take all reasonable steps to enforce this requirement.
During the KYC verification process, users are required to confirm their age and submit valid identity documentation. Any account found to belong to a minor will be closed immediately and any funds held will be returned to the original payment source after investigation.
If you are a parent or guardian in Karachi, Lahore, Islamabad, Rawalpindi or any other Pakistani city and you are concerned about a young person's access to online gambling platforms, we recommend using parental control software to restrict access to gambling websites on shared devices.
The following tools are widely used for restricting access to gambling content on home devices. Verify availability and suitability independently:
Accessing or using the Basamt platform if you are under 18 years of age — or the higher minimum age required by the operator/license jurisdiction — is strictly prohibited and a violation of our Terms & Conditions. All accounts are subject to age verification checks.
Basamt is an informational platform, not a licensed gambling operator, and we are committed to being completely honest about the legal context in which Pakistani users access gambling content. Pakistan's Prevention of Gambling Act, 1977 restricts gambling activity within Pakistan, and we do not claim that online gambling is legal or officially sanctioned in Pakistan.
We do not seek authorisation from or claim endorsement by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan (SBP) or any provincial gambling authority. None of the payment providers referenced on this platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — imply support for or endorsement of gambling activity.
Players who access online gambling platforms from Pakistan do so on their own personal responsibility, and they alone bear the obligation to ensure their activity complies with all applicable local laws. Basamt provides information — we do not provide legal advice and nothing on this platform should be interpreted as such.
Given the financial risks associated with gambling, and the legal complexities for Pakistani users, we urge every player to read our full responsible gambling guidance carefully, use all available player protection tools from the very first deposit, and to treat any gambling activity with the same financial caution they would apply to any other significant discretionary expense.
Financial Reminder: Many Pakistani households manage tight household budgets. PKR amounts that seem small as individual bets can accumulate quickly. A daily loss of just PKR 500 adds up to PKR 15,000 per month — money that could represent a significant portion of a family's monthly expenses in cities like Faisalabad, Multan or Peshawar. Always apply the same financial discipline to gambling that you would to any other monthly expense.
Responsible gambling starts with information and honest self-awareness. Explore the full Basamt platform for guides on player protection tools, and remember — there is no shame in asking for help. Seeking support is the most responsible decision you can make.
🔞 18+ only. Gambling involves risk and is not a guaranteed source of income. Pakistani users must comply with all applicable local laws including the Prevention of Gambling Act, 1977.